THE STRUCTURE OF ISO 9000
- Clause 4 : Quality Management System
- Clause 5 : Management Responsibility
- Clause 6 : Resource management
- Clause 7 : Product Realization
- Clause 8 : Measurement analysis and Improvement
A process based model which treats organisation as system of interrelated processes
Customer Focused Organizations:
ISO helps companies to be customer focused as per clause 5.1 of the Quality Manual. This helps companies to make changes in their organization based on customer/market requirements to ensure it can remain in business for long time. In today’s era companies which are not customer oriented they die their own death.
Process approach and compatability
ISO considers inputs, value additions and final output as a defined process, incorporating VOC (Voice of customer) and VOB (Voice of Business) making the whole model very user friendly and compatible with KAIZEN and Six Sigma DMAIC approach. ISO 9000 also shares common principles with ISO 14000.
Documentation: ISO 9001 expects organizations to maintain quality manual before every department process flow, scope, procedures along with control of documents and keeping records.
Why PANSYS?
Pansys helps organizations to follow ISO 9001 principles to ensure they are meeting global standards. The services offered are:
- Training of key department heads in ISO 9000 awareness and need for 2 days.
- Help companies to have process documentation.
- Helping companies to write Quality.
- Stabilizing the process of each department.
- Training in leadership and managerial effectiveness.
- Six Sigma awareness, 1 day program.
- Certifying the company in ISO 9001:2000 and ISO 19011 as per requirement after the company has fulfilled all conditions in quality manual.
- Auditing existing companies yearly already having ISO 9001:2000.