BPO OUTSOURCING DIVISION

PANSYS has a large outsourcing division which helps start up companies to setup BPO both Voice/Non voice in BOOT or BOOM Basis.

Pansys specializes in the following

A) Non voice programs: Pansys has both domestic and international BPO projects from USA/UK/AUSTRALIA/EUROPE, etc. for

1.   PDF to doc
2.   JPG to doc
3.   JPG to RTF
4.   TIFF to PDF
5.   JPG to XML/HTML
6.   Form Filling Process
7.   Data Mining Process
8.   Analytics

B) Voice Programs: Pansys specializes in Inbound programs from US/UK/AUSTRALIA for

1.   Customer Support
2.   Technical Support
3.   Upselling products

Pansys also has several outbound programs both international and domestic
The services offered by Pansys is

a)   Getting the process
b)   Sign up direct with end clients.
c)   Assisting in Manpower recruitment
d)   Technical/functional training.
e)   Process training
f)    Quality control training in SIX SIGMA, ISO 9000, etc
g)   Motivational training for entire staff with leadership/team building abilities.
h)   Internal Audit in ISO 9001, ISO19011, ISO 27001, SOX, HIPAA, etc

Pansys has large clientele and some of the prestigious names are TATA’s, CDC Global, JPMS Group, JANYA, UTL, Worldspace, etc.

PANSYS INFOTECH LTD (A unit of PANSYS Group of Companies) is one of the leading back office solution providers in Bangalore (India). PANSYS has emerged as a company that delivers time and cost effective solutions to its diverse clientele all over the world. We provide services and solutions in the field of data capture with over a period of 7 years with an active workforce of 180 plus people. PANSYS offers wide ranges of data capture and document management solutions for Insurance claims,subscriptions, forms processing etc.

We help you to convert paper records into customized digital data,which can be easily integrated with the existing systems and applications. We provide wide range of services for financial institutions, banks, Publishing houses etc.Our 24-hour, 7 days a week production environment, enables us to efficiently process data for customers from any time zone.

Our Quality focus ensures high quality, on time and high-performance services and solutions for our customers. Our Quality Management System complies with international standard. Our success is built upon our approach. Our focus is on building the right workforce. At PANSYS we have a team of experienced managers who choose the best people who are flexible & adaptable. We have installed rigorous and extensive training procedures that focus on teamwork & motivation.

We have been granted membership of NASSCOM (National Association of Software and Service companies) which is the premier IT industry body. We are among the first few
companies from our state to be granted membership in the prestigious body.

We are a SIX SIGMA & ISO 9001 :2000 & ISO 19001 Certified Company. Our process capabilities focus on defect prevention, technology absorption and productivity enhancement.

Mission

Quality Policy

“We are committed to provide solutions conforming to international standards, through constant up gradation of technology and processes, in order to ensure consistent quality for our customers".

Facilities

• Adequate storage area with full Security
• Adequate fire safety systems
• Ergonomically designed furniture
• In-house recreation facilities

Equipment

• Over 100 Work Stations at present with a capacity to increase
• High Speed Scanners
• Hard Disk and back up capacity of more than 2000 GB'
• Round the clock power supply with backup facilities.

• High speed internet connectivity
• Modem, Routers and all necessary facilities

• Highly skilled and experienced Personnel
• Well Conversant in English

PANSYS provides exclusive and highly accurate data in electronic format from both hand-written and printed formats. At PANSYS we provide a high accuracy level of 99.998% which has given a very good reputation among our clients. With state of the art technology and adequate infrastructure we provide quality data outputs.

PANSYS provides document scanning, indexing, and archiving and retrieval services for a wide variety of applications. Scanning documents can be a cost effective alternative to the long-term storage of paper. Scanned images properly indexed can also become an electronic file cabinet accessible via a local area network, intranet or Internet. Send us your physical documents such as address lists, invoices, purchase orders, resumes, business forms, checks, surveys, insurance forms, litigation and case files, lease agreements, import/export documentation, student records or tax forms and we will send back electronic images of the documents via FTP or on a CD.
Alternatively, the images can be hosted on a document server, which offers a high-security, rapidly implemented, cost-effective solution to document management. It provides round-the-clock access to critical documents to a geographically dispersed community via standard Web browsers

Corporate executives as also R & D / scientific, technical personnel today continue to be barraged with loads of information, most of which may be irrelevant and unnecessary. There is a pressing need to have reliable, concise and relevant abstracts of all information viz. market-related, techno-commercial, patent or legal related.  PANSYS specializes in abstracting any kind of document viz. patent, scientific, business etc and has developed in-house software packages and automation tools to improve turnaround time and ensure quality of abstracts.

Information on a paper form is of little use until it is converted into an electronic format and acted upon. We capture data from all types of handwritten and typed forms accurately, rapidly and cost-effectively.We work with a variety of forms including Insurance claims, subscriptions, surveys, warranty registrations. Regardless of the source - paper, faxes, scanned images or electronic data streams forms processing service.
we can extract, perfect and export critical information to database, workflow, document and content management systems.

Whether your data is highly formatted or completely unstructured, our solutions will capture as much or as little information from the source data as you require, ready for output to any industry-standard or proprietary database system.

Electronic cataloging (E-Cataloging) essentially involves converting paper catalogs into digitized data for web applications. Proliferation of digital information technologies and scattered data networks has created a need for efficient and cost-effective digital conversion of documents. This has led to the outsourcing of such services to third party service providers ideally firms that specialize in such information related activities. PANSYS is such a firm that specializes in managing outsourced information related activities in the indexing/cataloging business

PANSYS is also equipped to create and update databases and directories that serve as vital pre-sales and marketing intelligence tools for you. We have created and updated a variety of databases and directories across industries for various leading portals and organizations in India and the United States

With our OCR s/w we would be able to convert your printed documents into precise information in formats required by you.

We provide total research from planning the study, questionnaire preparation right up to analysis and presentation.

Making critical business decisions begins with having the information you need at your disposal. PANSYS provides clients with news, information, and rumors from, every key online source that impacts their business. With critical information collected and delivered to them, decision-makers can spot threats and opportunities in time to act effectively while saving hours of manual research.

We provide a professional grade service that locates and abstracts what is being said about a company or its products in online publications, message boards, forums, groups, and web sites. Our expert research consultant’s work with clients to develop optimum search profiles, and then PANSYS Solution industry leading technology scours the Internet on a daily basis locating and referencing
every new mention. Results are available to clients in their preferred medium as and when it appears in any of the links in the World Wide Web.

Our Web Researchers spend an average of 48 hours a week doing research. We provide significantly more effective and less expensive research than any other manual or automated research method. We follow professional and unique method in researching the Web. No other service matches the breadth of our coverage, the sophistication of our filtering technology, or the power and ease of our Media Analysis management system. Put simply, we research more, filter better, reach the goal, and cost less than anybody else.

In Web Research we essentially involve, extensive search of both off-line and online research sources such as databases using our unique methodology. At PANSYS we offer high quality, cost effective research and information services support to corporations and Institutions around the world. Our expertise is in managing the paper and labor involved in moving large volumes of documents or images through an organized conversion process.

Our researchers utilize advanced search techniques and carry out research on many search engines and other search tools on the World Wide Web. We can undertake your custom research needs. We compile information in the form of news, clippings, trends, industry intelligence, press releases, new products, new technology, articles, financial information, content management, newsletters or other relevant information for your business. We will research and gather information available online and compile it in a database or spreadsheet or any other specified reporting format, for your use.

We do research tailor made to your requirements including but not limited to:

• • Monitoring and Customized Newsletters
• • Analysis of Customer Segments, Products, Channels, Technologies
• • Updating of Existing Research
• • Spreadsheet modeling and maintenance

PANSYS can provide the data in a variety of ways. An FTP site or e-mail is currently the most popular choice but magnetic media such as CD-ROM or tape are also options. Our outcome is a clean, accurate, uniform digital file, formatted to your specifications.

We believe we would be in a position to execute orders of any size at a very economical price and at the quality level desired by you. We aim to leverage the power of the web to offer quality research and value prices.

We develop a youthful and vibrant work culture complemented by a work environment that extracts the best from each employee. A strong emphasis is laid on the "Learn, Share and Grow" policy. Consistent information sharing across various levels of employees is maintained through effective channels of communication. Our major assets are our employees, our customers and alliance partners, who constantly contribute their best efforts for our success. Our customer conscious actions have added a lot to our growth in this short duration. Our customers distinguish us from the crowd by our services, solutions and in sustaining them. This is one reason why our customers desire to do business with us.

The culture of PANSYS is designed to improve

• Productivity
• Accuracy
• Team playing
• Employee welfare
• Customer satisfaction
• To achieve the objectives of the organization.

"The Management is committed to consistently delivering accurate and timely information through continuous Training, refined Project Management and Quality." This forms a very important component when any candidate joins into our organization. Every individual is made to go through the organizations policy and nature of business. The agents undergo a 2-week program to enhance the keyboarding skills, accuracy in data entry, working with multiple screens and images to deliver efficiently.

The various processes that are applied to each client's product are explained in terms of their significance with respect to cost and quality.

Housing over 200 people and consistent, with our philosophy “Attract the Good, Retain the Better and Advance the Best”, the PANSYS Representatives are drawn from a talented pool of college graduates.

Our stringent selection procedures stand testimony to the quality of our candidates and services.The recruitment process includes:

• Evaluation of written skill
• Test for Aptitude
• Test on technical knowledge
• Practical exercises on written / verbal communication.

We offer the Indian advantage of high quality labor at a reduced cost.

Using our Global Solutions methodology, we guarantee superior quality and client satisfaction

We do translating business requirements into configuration and implementation plans, including the development of business classification schemas, policies & procedures, workflow patterns, transition plans, user training, and overall change management.

Deep domain expertise, market knowledge and technical know-how, which allow us to deliver strategic advice. Practical operational experience in the actual delivery of service under contract to a diverse range of clients in USA and India.

PANSYS focuses to move up the value chain from simple data capture processes to complex decisionmaking processes so that the clients can get optimum satisfaction. We expect our processes to result in an improvement in turn-around time and efficiency. we are a worldwide service provider in helping organizations achieve high performance — through creating and implementing innovative strategies for growth and savings, developing new business and operating models, and coming up with new ways of using emerging information technologies (IT). We plan to enable our clients to attain unmatched levels of performance by using leading-edge solutions